first comWhether you're new to or a returning member, questions are bound to come up. How do I register? When do I get my bonus? How long do withdrawals take? What do I do if my account is locked? This page has straight answers to all of it.
Search using the bar below or filter by topic. If you can't find your answer, our live chat offers 24/7 support in Bangla.
First Com is here for its members whenever they need help — always.
This page covers 7 of the most frequently asked questions in detail. Search or scroll through — you'll find answers to most questions right here.
Can't find your answer in the FAQ? first comChat directly with our live support. We offer 24/7 assistance in Bangla, and most issues are resolved within 5 minutes.
For complex or sensitive matters, email support@firstcom.world. You'll receive a detailed response within 24–48 hours.
first com Log in to the app and open a ticket or start a chat directly from the "Help" menu. App support is the fastest option.
For detailed terms on bonuses, withdrawals, or account-related matters Terms & Conditions Read the page.
To manage your playing habits or take a break Responsible Gaming Find the details on this page.
If you can't find your answer in the FAQ, reach out directly through these channels
Instant help in Bangla, 24/7. Average response time: 5 minutes.
Support@firstcom.world — detailed response within 48 hours.
Open a ticket from the app — logging in first means faster service.
On this page A complete guide to self-exclusion and limit settings is available.
first com's FAQ page is built to answer the questions members ask most. Every answer is written from real experience — so you'll find specific amounts, timeframes, and step-by-step instructions.
This page covers seven topics in a Q&A format, from registration through to responsible gaming. Each answer aims to give you a direct solution so you can sort things out without needing to contact support.
That said, some situations may require direct support — such as account recovery, KYC verification, or complex payment issues. In those cases, use Live Chat or email.
The following issues first comare the most frequently reported issues on — and each one has a quick fix.
first com's support team is available 24 hours a day, 7 days a week. Bengali-speaking representatives can assist you directly in your language — no need to speak English.
Live Chat typically connects within 2–5 minutes. During peak hours (10 PM – 12 AM), it may take a little longer. For complex issues, email is the better option — you can include all the details in writing and have a record of the conversation.
When contacting support, always provide your registered mobile number — it helps verify your identity quickly and gets your issue resolved faster.
Warning: first com's support team will never ask for your password, OTP, or PIN. If anyone does, it's a scam — disconnect immediately and report it to us.