Your privacy is our priority: first comBy registering with us, you agree to this Privacy Policy. We use your personal information solely to improve our services and ensure security — it is never sold to third parties for commercial purposes.
Six Core Privacy Principles of First Com
Every transaction and piece of personal data is protected by 128-bit SSL encryption. No third party can read your data in transit — first com ensures this.
We only collect the information necessary to provide our services. We do not ask for data we do not need. first com- a strict data minimization policy is enforced.
Your name, number, payment details, or any personal data will never be sold or shared with advertisers or any other third party. This is first comunwavering commitment.
Only staff members who need access as part of their role are permitted to view your data. All access is logged and audited regularly.
Data is reviewed regularly after account closure. Personal information is permanently deleted after the designated retention period, unless a legal obligation requires otherwise.
In the event of a data breach, first com Affected members will be notified by SMS or email within 72 hours, and all necessary protective measures will be taken.
first com believes your personal data belongs to you. In this privacy policy, we want to be fully transparent — what data we collect, why we collect it, how we use it, and how we keep it secure.
This policy was written in plain language with Bangladeshi users in mind, so every point is easy to understand. We've intentionally avoided complex legal jargon and kept things straightforward.
This Policy first comapplies to the website, mobile app, and all associated services. By using the platform, you are considered to have agreed to this policy.
first com collects information through three channels — what you provide directly, what is generated automatically, and what comes from third parties.
| Type of Information | Example | Source |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | You Directly |
| Contact Information | Mobile number, email address | You Directly |
| Financial Information | Mobile banking number, transaction history | You & the Payment Gateway |
| Usage Data | Login time, game history, betting records | Automatic |
| Device Information | IP address, device model, operating system | Automatic |
| KYC Information | ID document photo, selfie (if verification is required) | You Directly |
We will never ask for your social media password, bank account PIN, or mobile banking PIN. If anyone claims to be from us and first com — that is fraud. Report it to Support immediately.
first com Data is collected for specific purposes only — never for unnecessary ones. There is a defined reason behind every piece of information gathered.
Certain data is also retained to meet legal obligations, such as compliance with anti-money laundering (AML) regulations.
first com Your data is never sold for commercial purposes. However, limited information may be shared with select parties as necessary to operate the service.
Outside of the above cases first com Your data is never passed on to any third party under any circumstances. Data Processing Agreements (DPAs) are in place with all service providers we work with.
first comwebsite and app use various types of cookies. Cookies are small text files stored on your device that help deliver a smoother browsing experience.
Similar tracking technologies are used within the app. You can manage app tracking through your device settings.
Each type of data is retained for a different period of time. first com No data is retained beyond the period necessary.
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
first comYou have certain important rights over your personal information held at
You can request to know what information we hold about you. Submit a request to Support and we will respond within 30 days.
If your information is inaccurate, you may request a correction. Some details can be updated directly from your profile page.
After account closure, you may request the deletion of your data beyond what is required by law.
You can request an export of your personal data in a readable format — including your betting history.
In certain circumstances, you may request that we restrict the processing of your data — for example, while a dispute about its accuracy is being resolved.
You can opt out of marketing communications at any time. Every message includes an unsubscribe link at the bottom.
To exercise any of these rights, email privacy@firstcom.world or reach out via live chat.
first com For users aged 18 and above only. Registration or gaming by minors is strictly prohibited. We do not knowingly collect or process data from underage individuals.
Age is verified at the time of registration. Proof of age may be requested in cases of doubt. If we become aware that a minor's information has been collected inadvertently, that account will be closed and the data deleted immediately.
If parents suspect their child first com is using our name to request this, report it immediately to privacy@firstcom.world. Action will be taken within 24 hours.
first com first com is not responsible for the privacy practices of any external websites linked from the platform. Each site operates under its own privacy policy.
During payment processing, you will be redirected to the bKash or Nagad platform — their own privacy policy applies there. first com Once payment is confirmed, only the transaction confirmation details are received.
Via social media or other channels first com Clicking a referral link and registering through it may trigger referral tracking — this is used solely for promotional purposes.
Due to business changes, addition of new services, or legal requirements first com This policy may be updated from time to time. The date of any changes will be shown at the top of the page.
For significant changes, you will be notified via SMS to your registered mobile number or through a push notification in the app. Continued use of the platform after any changes are made will be considered acceptance of the updated policy.
For any privacy-related questions, requests, or complaints:
A privacy complaint can also be filed through Curaçao eGaming if first comcannot be resolved directly with
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